BLKCARSRVCATL
Operated by Bichon Black Label Luxury Car & Transport Service LLC
Effective Date: October 16, 2026
1. Introduction
BLKCARSRVCATL (“we,” “us,” or “our”) is a luxury ground transportation network connecting customers with professional black car and chauffeur services throughout Atlanta, surrounding communities, and additional service markets.
Bichon Black Label Luxury Car & Transport Service LLC serves as the operating company behind BLKCARSRVCATL, providing reservation management, transportation coordination, dispatch operations, and customer support.
We are committed to protecting the privacy and personal information of our customers, passengers, transportation partners, and website visitors.
This Privacy Policy explains how information is collected, used, stored, and protected when interacting with our websites, booking platforms, communication systems, and transportation services.
2. Information We Collect
We may collect personal information necessary to provide and manage transportation services, including:
Personal and Contact Information
- Full name
- Email address
- Telephone and mobile phone numbers
- Billing address
- Company or organization information
Transportation and Reservation Information
- Pickup and drop-off locations
- Travel dates and times
- Flight and itinerary information
- Passenger details and transportation preferences
- Special service requests
Payment Information
- Billing and transaction information
- Payment details necessary to process reservations
- Invoice and payment history
Communication Information
- Customer service inquiries
- Reservation correspondence
- SMS messaging preferences
- SMS opt-in information and consent records
Website Information
We may automatically collect certain technical information, including IP addresses, browser details, device information, cookies, and website interaction data.
3. How We Use Your Information
Personal information is used for legitimate business purposes, including:
- Processing and confirming transportation reservations.
- Coordinating chauffeurs, vehicles, and transportation partners.
- Sending booking confirmations, pickup instructions, and service notifications.
- Communicating itinerary changes and chauffeur arrival updates.
- Providing customer support and reservation assistance.
- Processing payments and maintaining transaction records.
- Managing customer accounts and transportation preferences.
- Improving website functionality and customer experiences.
- Maintaining operational security and preventing fraudulent activity.
- Meeting applicable legal and regulatory requirements.
We collect and use only the information reasonably necessary to fulfill these purposes.
4. Information Sharing and Disclosure
BLKCARSRVCATL and its operating company, Bichon Black Label Luxury Car & Transport Service LLC, do not sell, rent, or trade personal information.
We share limited personal information only with the following parties, and only as needed to provide our transportation services:
- Transportation Partners: Professional chauffeurs and transportation providers who require relevant reservation information to complete scheduled services.
- Operational Service Providers: Authorized vendors supporting reservation management, payment processing, dispatch coordination, website functionality, and customer support.
- Legal and Regulatory Authorities: Government agencies or legal entities when disclosure is required by applicable law.
SMS Opt-In Data Is Never Shared
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS opt-in data and consent records are never sold, rented, transferred, or disclosed to any third party or affiliate for any purpose.
5. SMS Messaging and Customer Communications
BLKCARSRVCATL, through its operating company Bichon Black Label Luxury Car & Transport Service LLC, uses SMS/MMS communications primarily for transportation-related customer care and reservation management.
Customers may receive messages concerning:
- Reservation confirmations and reminders.
- Chauffeur assignments and contact details.
- Pickup instructions and arrival notifications.
- Flight monitoring and itinerary changes.
- Transportation service updates.
- Billing and account assistance.
- Responses to customer inquiries.
SMS Consent
Customers must provide appropriate consent before receiving business-initiated SMS communications.
Consent may be obtained verbally during telephone or in-person interactions or through an affirmative opt-in process on an applicable reservation or contact form.
Providing a telephone number alone does not automatically constitute consent to receive marketing messages.
SMS consent is voluntary and is not a condition of purchasing transportation services.
SMS Privacy
We respect the confidentiality of customer mobile phone information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
6. SMS Messaging Terms & Conditions
Program Description
By affirmatively opting in to BLKCARSRVCATL SMS communications, customers agree to receive transportation-related text messages from BLKCARSRVCATL, operated by Bichon Black Label Luxury Car & Transport Service LLC.
Messages may include reservation confirmations, chauffeur details, pickup notifications, itinerary changes, and customer support communications.
Message Frequency
Message frequency may vary depending on reservation activity, customer inquiries, and transportation service needs.
Message and Data Rates
Message and data rates may apply based on the recipient’s wireless carrier and service plan.
Opt-Out Instructions
Customers may opt out of receiving SMS messages at any time by replying STOP to any message received from us.
After opting out, customers may receive a final confirmation message. No further SMS communications will be sent unless the customer subsequently provides renewed consent.
Help and Customer Support
For assistance, customers may reply HELP to any SMS message or contact our reservations and customer care team at 678-919-3542.
Privacy Protection
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. Cookies and Website Technologies
Our websites may use cookies and similar technologies to enhance functionality, understand website performance, maintain security, and improve the visitor experience.
Visitors may manage cookie preferences through their browser settings.
Website analytics and other technical information are handled in accordance with this Privacy Policy.
Text messaging originator opt-in data and consent will not be shared with any third parties.
8. Data Security
We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
Access to customer information is limited to authorized personnel who require the information to perform legitimate business responsibilities.
Although reasonable precautions are taken, no electronic transmission or storage method can be guaranteed completely secure.
9. Data Retention
Personal information is retained only for as long as reasonably necessary to:
- Fulfill transportation reservations.
- Maintain customer accounts and service records.
- Resolve customer inquiries or disputes.
- Comply with applicable legal obligations.
- Maintain operational and financial records.
When information is no longer required, we take reasonable measures to securely delete or dispose of it.
10. Customer Privacy Rights and Choices
Customers may request access to, correction of, or deletion of their personal information, subject to applicable law and legitimate recordkeeping requirements.
Customers may also request changes to their communication preferences.
To exercise these rights, contact our customer support team using the information provided below.
SMS Communications: Reply STOP to unsubscribe or HELP for assistance.
Email Communications: Follow the unsubscribe instructions included in applicable promotional emails or contact our team directly.
Opting out of promotional or SMS communications does not prevent necessary service-related correspondence through other appropriate communication channels.
11. Children’s Privacy
Our transportation services and websites are not directed toward children under the age of 13.
We do not knowingly collect personal information directly from children under 13 without appropriate parental or guardian authorization.
If we become aware that such information has been collected improperly, we will take reasonable steps to delete it.
12. Third-Party Websites
Our websites or booking platforms may contain links to external websites or services.
We are not responsible for the privacy practices of independently operated third-party websites.
Customers are encouraged to review the privacy policies of external websites before providing personal information.
13. Updates to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in business operations, technology, applicable regulations, or privacy practices.
Updates will be published on our website with a revised effective date.
Continued use of our services following publication of an updated policy is subject to applicable law and does not replace any consent independently required for SMS communications.
14. Contact Information
For questions, concerns, or requests regarding this Privacy Policy, contact:
BLKCARSRVCATL
Operated by Bichon Black Label Luxury Car & Transport Service LLC
400 Galleria Pkwy SE, Suite 1500
Atlanta, GA 30339
Phone: 678-919-3542
Email: reservations@bichonblacklabel.com
Privacy Policy:
https://bichonblacklabel.com/privacy-policy/
Our Commitment
At BLKCARSRVCATL, privacy is an essential part of the trust placed in our transportation network. Through the operational support of Bichon Black Label, we are committed to handling customer information responsibly, communicating transparently, and protecting the confidentiality of every journey.